Contact WolfeNet Technical Support

For technical assistance with
WolfeNet connections or services:
Check out WolfeNet's Help Desk pages.
To better assist you, we are attempting to place much of our technical support information online. Since this is a continual work in progress, we welcome your feedback. Please feel free to e-mail comments, suggestions, corrections or requests to the Technical Support department of WolfeNet at Support@Wolfe.Net.
Get answers by e-mail. Simply send a message to Support@Wolfe.Net. This is the easiest way to get answers to specific questions. All messages are answered in the order received.
  Check out WolfeNet's newsgroups.
We have several Usenet newsgroups dedicated to WolfeNet topics and ongoing discussions. See if your question hasn't already been answered, or post the details of your problem for others to respond to. Recommended newsgroups include:
  • wolfe.announce
    Announcements of changes or additions to WolfeNet systems and services.
    (Note: You will not be able to post to this group.)
  • wolfe.support
    General support issues and questions.
  • wolfe.support.pc
    Support questions and issues relating to Windows-based systems.
  • wolfe.support.mac
    Support questions and issues relating to Macintosh systems.
  • wolfe.spokane and wolfe.yakima
    Issues specific to Spokane WolfeNet customers.
    Contact Technical Support by phone.
    Call us at 800-965-3363. Current hours of support are:
    Monday through Friday   8:30am - 4:30pm

    As there will be times where we have more incoming calls than technicians available, we have chosen to employ a voice-messaging system. In the event that you reach voice-mail when calling Technical Support, please leave a message with your day and evening numbers, your full name, WolfeNet account username, and nature of your problem. However, we cannot return calls to pagers.

    All calls are returned in the order they are received, as quickly as possible. We feel this system of returning messages is less time-consuming for the user than long hold times would be; however, we welcome all feedback and suggestions for improvement.